Orders are shipped from Sofia, Bulgaria Monday – Friday from 10AM – 5PM (CET). Orders placed on Friday evening, Saturday, and Sunday will be processed on Monday morning.
Please note that we aim to dispatch all orders within 24 hours, but sometimes it may take up to 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
We ship worldwide with DHL and TNT. We do not deliver to P.O. Boxes.
As per International Laws regulating Commerce and Trade of imports and exports all orders are shipped out of Sofia, Bulgaria with an OFFICIAL INVOICE declaring the exact total of merchandise purchased in Euro.
Europe 10€ 3-5 working days
Americas 15€ 7-10 working days
Rest of the World 15€ 7-10 working days
Prices and invoices include VAT (Value Added Tax) and do not include import fees which must be paid upon delivery.
Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. You are able to view and track the status of your shipment.